Quick Links:
Cherriots Home | Schedules and Maps | How to Ride Cherriots
First, you will need to know where and when to catch the bus to get you where you want to go. Schedules and maps are available online, or you can call our information specialists at 588-BUSS (2877) and they will give you the information you need. They can send you free maps and schedules to help. You can also get bus schedules using your smart phone by typing www.cherriots.org/mobile in your phone's web browser. You will be surprised by how easy it is to get to a Cherriots bus.
Cherriots buses run Monday through Friday. Our Customer Service center is located at 285 Church Street NE in downtown Salem. Customer Service hours are 6:15 AM to 8:45 PM, Monday through Friday.
Cherriots, CherryLift and CARTS will not operate on the following holidays:
If you are using cash, simply deposit the correct fare in the fare box when you get on the bus. It's even easier to use pre-purchased tickets, punch cards, or monthly passes.
Link to more information on fares.
Lost an item? Contact Customer Service by phone at 503-588-2877, by email, or in person at Customer Service at 285 Church St. NE. After 6 weeks, unclaimed items are donated to charity.
Day Passes allow the rider to ride all routes, all day, as often as needed. Day Passes are available from the drivers and at our Customer Service office (285 Church Street NE).
Cherriots operates on a marked bus stop system. Red and white bus stop signs or shelters are located at convenient intervals along routes. The signs and shelters are marked with the bus route numbers that stop at that location. Buses stop to either board or unload riders at the marked locations. Just look for the shelters or red and white signs, and check to make sure your route number is on the sign.
When approaching your destination, pull the yellow cord or press the rubber strip along the inside of the bus to ring the bell. This will signal the bus operator to stop at the next bus stop.
We ask for your cooperation on a few things, which help make riding the bus an enjoyable experience for everyone.
Please,
Your service animal is welcome on Cherriots, CherryLift and CARTS buses. No permit is required, but you may be asked if your animal is a service animal. If you are planning to bring your service animal on the bus, please observe the following:
If you have questions about bringing your service animal on the bus, call 503-588-2424.
Click here for a video demonstration of how to ride Cherriots or CARTS buses with your mobility device.
Visit the Travel Training page to learn from Cherriots staff about how to use public transportation to travel independently.
Cherriots also offers CherryLift service for those unable to ride the regular, fixed-route buses. For more information visit the CherryLift page.
The downtown Transit Mall is on the perimeter of the Courthouse Square block. Buses park along the curb on Chemeketa, Church, and Court Streets surrounding the block with passenger access from city sidewalks.
We have thousands of people who use the mall each day, and we ask that several rules be observed for the comfort and safety of everyone:
Downtown Transit Mall Bus Parking Map
For a list of current detours/stop closures and information on bus service during snow and ice, please visit the Rider Alerts page.
Customer assistance is available at the information desk or by phone from 6:15 AM to 8:45 PM, Monday through Friday.